The second-hand marketplace Shoppers Share Displeasure Over Sizing Modifications

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact all users about the change.

Online Platforms Response

Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.

The company said the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Changes

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.

Shopper Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Required Changes

A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.

Service Background

The app has more than 100 million members, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.

Melissa Roth
Melissa Roth

Chess historian and database curator with over 20 years of experience in game analysis.